Support integration actions within workspace template automations
What is the challenge? Currently, integration actions from automation rules can only be created for workspace-level automations. These automations can only be copied but cannot be applied to a workspace template. Currently, workspace templates are...
Terence Osmeña
3 months ago
in Account settings
0
Future consideration
Add "Increase Indent" and "Decrease Indent" buttons to the Knowledge Base toolbar
What is the challenge? Too many clicks to increase or decrease text/paragraph indent; currently, we have to select those options from the List dropdown What is the impact? Wasted time Describe your idea Add "Increase Indent" and "Decrease Indent" ...
David Yelenchic
6 months ago
in Knowledge base
3
Future consideration
Admins should have the ability to chose which records are in the User Story Mapping. We structure Aha! so that User Stories are at the Requirement Level so it makes sense for us to view as Features/Requirements
We don't use Master Features &...
Guest
over 5 years ago
in User story map
14
Future consideration
What is the challenge? is is crucial for maintaining patient privacy and complying with regulations like the Health Insurance Portability and Accountability Act (HIPAA) in the United States. What is the impact? Compliance and Legal Describe your i...
Karla Johnson
4 months ago
in Account settings
0
Future consideration
What is the challenge? I want to be able to copy records name with hyperlink in one click, today I have to copy the name separately and then the link separately which is a hassle. What is the impact? Saving tedious work from the user Describe your...
Ondrej K
3 months ago
in Application
3
Future consideration
What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush
10 months ago
in Knowledge base / Notes
1
Future consideration
CSV import - cannot deselect/clear a field once it has been selected for a row
What is the challenge? When doing a CSV import. you select the Aha! field each column corresponds to. Once a field is selected for a column, you cannot clear the field so it is no longer mapped to an Aha! field. What is the impact? Currently I hav...
Max Robbins
4 months ago
in Application
0
Future consideration
What is the challenge? Now that we have the ability to cascade Goals/Initiatives from an Epic to its related Features, we need the ability to cascade Key Results as well to complete the Strategic Alignment picture What is the impact? Only cascadin...
Lorena Connolly
6 months ago
in Strategy
4
Future consideration
Contributers and greater should be able to remove votes from ideas. This would prevent an issue where Zendesk tickets can't be linked to ideas due to the user already having voted for the idea.
Guest
over 9 years ago
in Ideas
32
Planning to implement
What is the challenge? In AI search results for a knowledge base, HTML entities in document titles are not rendered as the intended character. AI search results: "According to the Preferences & Settings article:...
" Actual document title:...
David
about 2 months ago
in Knowledge base
0
Future consideration