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Ideas portal

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Ideas portal for Help centre, end-user support knowledgebase

Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
John Hopkin over 2 years ago in Ideas portal 3 Future consideration

Allow users to edit the text in the confirmation message that shows after users have submitted an idea

When a user submits an idea, there is a light green confirmation message that shows at the top of the UI. The default message shows an Idea ID #, and thanks, it's been created. It would be nice to customize that to indicate what users should expec...
Guest almost 5 years ago in Ideas portal 0 Future consideration

Submit only ideas portal -- terminology cannot be changed on submitted screen

When using a submit only ideas portal there is part of the terminology which cannot be edited. This is inconsistent as all other areas of the ideas portal can have their terminology changed. The specific text is "It has been allocated identifier" ...
Tom Bailey almost 5 years ago in Branding 0 Future consideration

Don't remove idea contents when switching products

So - we are in the Idea portal adding a new Idea. I fill out the entire form and then realize I chose the wrong product. If I change the product it clears all the values in the "details" section. I think this should be fixed and it shouldn't de...
Austin R over 7 years ago in Ideas portal 0 Future consideration

Need to be able to edit the "Idea Created" message that appears in portal upon submitting

The use case is that the customer has an ideas workflow where all submitted ideas need to go through a review process before they are actually published to the portal via the visibility settings. What currently displays on the screen upon submitti...
Matt Case over 7 years ago in Ideas / Ideas portal 0 Future consideration

Type & search in dropdown (select from a list) of the "suggest new idea" form [see attached gif]

My suggestion is to add an autocomplete feature in the categories select component. Currently, the dropdown component that exist in the "suggest new idea" form does not allow users to type in it and make the finding and selecting an easy process. ...
Guest over 2 years ago in Ideas portal 0 Future consideration

Restrict Ideas Portal to a Workspace

If we have an Ideas portal that supports multiple workspaces, we'd like to have the ability to have an URL that's specific to the workspace but that does not have a drop-down that lets customers change the workspace. Currently you can use a specif...
Wayland Fox over 2 years ago in Ideas portal 0 Future consideration

Add linked Org field to Submit Idea record layout

Hi, I am trying to add a linked Org type field to my Submit Idea Portal Layout and am getting this warning (Submit Idea.png). Once an idea has been submitted to the Ideas Portal, I have added an Org field, which is really nice. (Existing Ideas.png...
Guest over 2 years ago in Ideas portal 1 Future consideration

Allow Broadcast Messages to go out to email

It would be great if the broadcast feature also allowed us to email all our users, not just post a message on the site. Especially since we sometimes need to get important messages out there such as URL changes and cannot assume everyone will visi...
Guest about 8 years ago in User management 2 Future consideration

Add an add comment to both the top and bottom of the idea portal page

When reading through ideas in the ideas portal, if you immediately have something to say you click the add a comment button at the top, but this doesn't feel enough like a conversation or forum, it doesn't flow. It may improve if you add a reply b...
Guest over 2 years ago in Ideas portal 0 Future consideration