User management

What is the challenge? Currently the only way to disable a portal contact entirely is either in each channel individually, or bulk editing a list report. What is the impact? It is time consuming to disable a user who is in multiple channels (say ...

What is the challenge? We need a private portal for security reasons. We have a large number of customers (thousands) and no existing identity provider to use for SSO. We want to add the email domains via the API from another system, but there is ...

Problem: Currently, Aha permissions are primarily managed at the workspace level. This creates challenges for initiatives that are confidential or limited to specific stakeholders. To restrict access, teams often create separate workspaces, which ...

What is the challenge? Consents cannot be shared in the invitation emails. Terms and conditions should be able to be sent in the invite emails for userst to be aware of portal usage. What is the impact? We cannot submit consent from the tool, it ...

What is the challenge? We already have the option to merge portal users into Aha! users, but there are scenarios where the reverse would be helpful. If a team wants to revoke internal Aha! access for certain users but keep them as portal users, ...

What is the challenge? Idea portal users are forced to only use passwords which is an insecure authentication mechanism. What is the impact? Security posture is reduced, company reputation is affected, operational issues by having to suppo...

What is the challenge? Today if a team has multiple email aliases for their users there is no easy way to stop the creation of duplicate accounts across Roadmaps and Idea portals. What is the impact? A single person may have an Aha! accoun...

What is the challenge? Right now, all ideas submitted to the portal are accessible/can be seen by many portal users. We want an idea to be visible to only a subset of the employees, like a custom group of select individuals? What is the impa...

What is the challenge? Customers submit ideas that are important to them, but need a broader context for the organization they belong to. Sales leads and customer team leads want to be able to provide information about these ideas and their prio...

What is the challenge? Our customers can't get notified when a new discussion is posted in our Ideas Portal, some customers are adamant about responding to other customers and often forget until they get the weekly summary. How would you solve it?...