Ideas portal

What is the challenge? Customers/Stakeholders are submitting ideas with minimal information leaving product managers to have to reach out to get more information in order to assess the idea further. We can extend the form to include required fie...

What is the challenge? Today if a team has multiple email aliases for their users there is no easy way to stop the creation of duplicate accounts across Roadmaps and Idea portals. What is the impact? A single person may have an Aha! accoun...

What is the challenge? The Aha UI for adding proxy votes is very click-expensive. Currently, adding proxy votes in Aha is a cumbersome process because the feature is deeply embedded within the Salesforce plugin. Users have to navigate through mult...

What is the challenge? Entering ideas directly into Aha while at a trade show would be very efficient but having to enter our email addresses every time is cumbersome and takes extra steps. What is the impact? Having to enter my email addr...

What is the challenge? We've created terminology for statuses in our portals. These created terminologies are not being used in the Salesforce Idea view. What is the impact? This creates an inconsistent user experience as the statuses disp...

What is the challenge? Idea portal users are forced to only use passwords which is an insecure authentication mechanism. What is the impact? Security posture is reduced, company reputation is affected, operational issues by having to suppo...

What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...

What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...

What is the challenge? The challenge is twofold: 1. we are spamming our idea portal users with status changes and admin responses. 2. Sometimes people get status changes and not the admin response (because an update, not a new message was made)....

What is the challenge? I want portal users to only see a subset of ideas contained within a workspace. They also might be ideas submitted through another portal. What is the impact? I cannot focus portal users on the ideas I want their feedback on...