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My votes: Ideas portal

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Webex CCE - Upgrade/Maintenance and updates Portal

What is the challenge? Customers unhappy with our notifications of maintenance and upgrade changes. What is the impact? Customers have been impacted by lack of communicaitons to them about upgrades etc, that impacted their business. Describe your ...
Guest about 22 hours ago in User management 0

In Ideas - display the votes with the user's name, rather than just their photo

What is the challenge? When viewing votes on an item in Ideas, you only display the profile photo. This makes it difficult to see who is voting on this. What is the impact? It's hard to see who is upvoting the items Describe your idea Add name or ...
Guest 1 day ago in Ideas portal 0

Reward ideas portal interactions

What is the challenge? Currently, it's a challenge for single users to interact with ideas Portals because they think that one vote or idea might not be impactful or consider by the portal owner, and although the previous statement is partially tr...
Victor Herrera 8 days ago in Ideas portal 0 Future consideration

Proxy Vote with a named Organization Contact should be visible "to that Organization"

What is the challenge? Currently an AHA internal user can proxy vote but that idea does not automatically become visible to that Organization unless it is set to "visible to all" What is the impact? Cannot isolate ideas between customers Describe ...
David Goodwin 18 days ago in Voting 0 Future consideration

Do not count description template as text when that field is required on idea submission

Who would benefit? Those utilizing the "template" option in description fields on ideas (and likely features) who have surfaced that field in portals and made it required. What impact would it make? Currently, if you have a template added for your...
Maria Plotkina about 2 months ago in Ideas portal 0 Future consideration

Notification when admin response edited

What is the challenge? We are using the admin message as a change log to provide customers a history of what is going on behind the scenes with an idea until it becomes a feature. Updates to the admin message do not provide a notification to the v...
Jerimiah Rudden 21 days ago in Ideas portal 0 Future consideration

Merge Ideas Portal Users

Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...
David W 2 months ago in User management 1 Future consideration

Custom Field formatting enhancements on Idea portal for prefix to display and decimal for both the create view and edit view

What is the challenge? How would you solve it? Custom Field formatting What impact would it make? Portal to display formatting on custom fields. Currently it's only a numeric field and in order to communicate to users what information needs to be ...
Karla Johnson 23 days ago in Ideas portal 1 Future consideration

Audit/history to show when changes are made to SSO endpoint & Certificate fingerprint

Who would benefit? Organisation and customers What impact would it make? It would reduce changes being made to the SSO config which result in customers & employees experiencing issues when accessing the relevant Ideas Portals. How should it wo...
Noor Akhtar 6 months ago in Ideas portal 1 Future consideration

Ability to send private comments to idea submitter

Currently, there is no way to respond to an idea submitter privately via comments as an administrator. Additionally, it would be helpful if this private comment could trigger a notification to the submitter.
Guest over 3 years ago in Ideas portal 3 Likely to implement