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Categories Ideas portal
Created by Krystel Rae Davis
Created on Dec 23, 2025

We’d like promoted ideas in our internal Aha! Ideas portal to display the linked Jira work item (ideally as a clickable link) so submitters with Jira access—but no Aha! workspace access—can view the Jira record directly without manual recording

What is the challenge?

We currently have one internal Aha! Ideas portal where technical teams submit ideas from our customers. Ideas are prompted to Aha! records in different workspaces (not the ideas portal). The Aha! record is then linked to Jira work item which can't currently be displayed to the idea submitter.

The challenge we’re trying to solve:
- Many idea submitters have Jira access but do not have access to Aha! workspaces.
- Once an idea is promoted, they don't have the ability to see the integrated Jira record unless someone manually shares the link.
- Ideally, we’d like submitters to be able to see the Jira issue link from the idea itself without needing Aha! workspace access.

What is the impact?

This would improve transparency, reduce back-and-forth communication, and eliminate manual effort to share Jira links after ideas are promoted. Submitters would gain immediate visibility into engineering progress, which supports better collaboration, builds trust in the idea process, and helps teams stay aligned without needing additional licenses or administrative work.

Describe your idea

We would like promoted ideas in our internal Aha! Ideas portal to display the linked Jira work item, ideally as a clickable link, so users who submitted ideas can easily see the Jira issue associated with their submission. Many submitters have Jira access but do not have access to the Aha! workspace, so surfacing the Jira link directly on the idea record would allow them to follow progress without needing manual sharing or additional permissions.

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