Knowledge base
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2
VOTE
Add option to keep individual document header images proportional across screen sizes
When you add an individual header image to a published Knowledge base article, the image will shift depending on the end user's monitor and screen size, sometimes covering up important visuals. There is a "Proportional" option for the overall KB b...
0
Future consideration
1
VOTE
1
VOTE
Error Moving pages under Knowledge section
What is the challenge? After moving one page under Knowledge section, no more pages can be added by the + sign within folders or notes. What is the impact? Unable to move or reorganize notes, pages, documents and folders within Knowledge section D...
1
Already exists
2
VOTE
Add command to duplicate a knowledge base.
What is the challenge? Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. What is the impact? Saves a lot of work/time. Describe your idea Create command to clone one perfect KB...
2
Future consideration
3
VOTE
Additional custom domain for knowledge base
What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
0
Future consideration
6
VOTE
Automatically update links to headings when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
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Future consideration
1
VOTE
2
VOTE
Salesforce integration with Aha! Knowledge Bases
What is the challenge? If a KB visitor reviews the documentation and is not able to find the answers they need, we want to provide them two options for getting further help: Submit a Salesforce case directly from the Knowledge Base Open up a chat ...
0
Future consideration
14
VOTE
Bulk edit workspace sharing permissions on documents
What is the challenge? I have a need to hide a folder of documents in my Knowledge Advanced hierarchy. I am working on a new idea. And I am laying it out in notes under a folder, to keep the thoughts together. I don't yet know how many documents I...
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Future consideration
2
VOTE
Remove Agenda shortcut from meeting templates
What is the challenge? Currently, notes contain shortcuts for areas throughout the note but the Agenda and Notes button both take the user to the same area What is the impact? The buttons are duplicative Describe your idea Remove the Notes button
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Future consideration
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