What is the challenge? |
Need to create many KB; would like to create one as a standard and then create the others by duplicating that first one. |
What is the impact? |
Saves a lot of work/time. |
Describe your idea |
Create command to clone one perfect KB to use as a starting point for subsequent KB. |
@Guest You can find this new option in Settings > Account > Knowledge bases > More options menu. Please try it out and let us know if you have any questions or feedback, thanks!
Do you have steps for using the new command?
Yes, I'd definitely want the brand settings. Sometimes I'd like to duplicate certain documents as well. Thanks.
Thanks for sharing this idea @Guest ! Would you mainly be looking to duplicate the branding settings across KBs, or also the documents?