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My ideas: Empathy sessions

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Rename empathy sessions

Who would benefit? Align terminology with what we use it for Early adopter/BETA What impact would it make? Make it easier for the team to adopt it How should it work? Custom terminology like other aha! features.
Guest 4 months ago in Empathy sessions 0 Future consideration

Editable Workspace in Empathy Sessions

Who would benefit? Product managers, facilitators of sessions, customers and participants of empathy sessions What impact would it make? Allow us to streamline tools when hosting empathy sessions How should it work? Have a space within an active e...
Alyssa Menke 7 months ago in Empathy sessions 0 Future consideration

Embed videos and images in an Empathy Session

Who would benefit? product managers and customers providing feedback What impact would it make? Allow PM's to explain answers to questions for empathy session participants or record demo videos for design feedback with additional context. How shou...
Guest 8 months ago in Empathy sessions 0 Future consideration

Provide option to select from Aha! users to invite to an empathy session

Who would benefit? Teams who are looking to use empathy sessions for internal collaboration where the majority of invitees are Aha! users What impact would it make? Would allow product teams to facilitate internal collaboration and feedback sessio...
Erin Ward 8 months ago in Empathy sessions 0 Future consideration

@mention during Empathy sessions

During Empathy sessions, we should be able to @ mention any person who attended or signed up, regardless if they are in attendance
Daniel Lynch 9 months ago in Empathy sessions 0 Future consideration

Highlight question during an empathy session

Similar to how a Poll is boxed to highlight it a Question should be boxed or highlighted so that it is obvious and replies to that question sit under so people are encouraged to reply to a specific question that those running the session want to g...
Daniel Lynch 9 months ago in Empathy sessions 0 Future consideration

Be able to send a custom reminder email during an Empathy Session

An Empathy Session can be a week long. And our users get wrapped up in their day to day and it is easy to forget about the session. I have been manually creating google labels for group emails to remind them a couple of times during the week. "Tha...
Guest over 1 year ago in Empathy sessions 0 Future consideration

Update Empathy Session invitation content

Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest over 1 year ago in Empathy sessions 0 Future consideration

When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.

I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest over 1 year ago in Empathy sessions 0 Future consideration

Add option to anonymize users in empathy sessions

It would be helpful to have an option to hide names in an empathy session in order to protect sensitive information shared by participants.
Guest over 2 years ago in Empathy sessions 0 Future consideration