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Status Will not implement
Created by Guest
Created on Nov 9, 2021

Add option to anonymize users in empathy sessions

It would be helpful to have an option to hide names in an empathy session in order to protect sensitive information shared by participants.
  • ADMIN RESPONSE
    May 12, 2025

    Empathy sessions were sunset on April 11, 2025. Customers told us they instead prefer live calls with customers. If you are looking for a way to manage your customer interviews, we recommend Aha! Discovery.

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