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Update Empathy Session invitation content

Provide configuration for the email content sent to Empathy Session invitees. We can do some but not all. The default below the dates does not necessarily apply to each situation.
Guest 17 days ago in Empathy sessions 0 Future consideration

Choose between single choice or multiple choice polls

It would be helpful to have a multiple choice polling option in addition to single choice so poll participants can select multiple of the provided answers.
Rose Smith about 2 months ago in Polls 0 Future consideration

When I reply to a comment in an Empathy session, the person who wrote the initial comment should be notified.

I created and Empathy session. However, when I replied to comments within the Empathy session, nobody was notified. Therefore, unless they scrolled back through the comments, they would never know.
Guest 28 days ago in Empathy sessions 0 Future consideration

Dependent questions on Polls

Depedendent questions would be the ability to have future questions that are triggered by the previous. Effectively, poll takers would never see all the quesions but rather the relevant ones based on their responses. This would allow a poll taker ...
Guest 4 months ago in Polls 0 Future consideration

Add polls in advance for an empathy session

When preparing for an empathy session, I'd like to be able to create polls to ask the attendees and I'd like to be able to create these ahead of the session. Then, in the session I'd like to be able to select a pre-created poll to ask the audience.
Madeleine Black over 2 years ago in Empathy sessions 0 Likely to implement

Polls support playing videos

In addition to mockups and images, it needs to support videos. This would allow us to create polls that give our portal users a short preview of whatever we are trying to get feedback on.
Kelly Sebes 8 months ago in Polls 0 Future consideration

Poll questions allow an optional comments field

After a portal user chooses an option, an optional comments field should appear directly below it so that you can explain WHY you chose that particular option.
Kelly Sebes 8 months ago in Polls 0 Future consideration

Screenshot in browser widget

Allow customers to upload screenshots of what they are looking at when they have feedback. Would also be cool if they could crop it with a selection.
Guest over 2 years ago in In-app feedback 0 Likely to implement

Import transcribed audio recordings into empathy sessions

Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
Andy Shaffer over 1 year ago in Empathy sessions 3 Future consideration

Reporting for empathy sessions

I would like to be able to run reports to see: How many empathy sessions we have run and when Who was invited and attended The insights, learnings, and ideas that come out of the session Each of the messages sent We can use these report to share w...
Kelly Sebes over 1 year ago in Empathy sessions 1 Future consideration