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Status Future consideration
Categories Jira
Created by John Paul Grippa
Created on Feb 6, 2018

Webhook error handling with Jira integrations

I spend countless hours trying to debug webhook issues only to find the error should have been easily caught and reported back correctly. It seems the only issue that comes back is "Processing webhook: unhandled error. Please contact for more information." We should not have to contact Aha support if the error is a simple as a failed authentication as was the problem in the attached screenshot.  I think development should take some time and try to catch some common errors seen with integrations.

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