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Status Future consideration
Categories Reports
Created by Guest
Created on Jan 5, 2018

Reports on the Activity of Portal Users

Currently, we go to the configure portal page, export the users and organize the data how we please in an Excel document. This process, while not a large headache, would be much more efficient if it could be easily done in Aha, so all the data stays in Aha. Some of the data that would be valuable that isn't currently available includes, a list of all portal users, a count of their voting, idea creation and commenting, in a way that the data can be manipulated and turned into reports to understand who is/isn't using our Ideas Portal actively. 

  • ADMIN RESPONSE
    Nov 21, 2024

    Thank you for your idea. As you mentioned, the idea count, comment count, and vote count for each user is currently available for export from the Users tab in portal settings.

    We will consider enhancing the reporting options in the future.

  • Attach files
  • Matt Pyke
    Reply
    |
    Sep 4, 2019

    Really looking to provide this as a graph like report to mgt and product managers across business units to see adoption of idea votes, portals and creation on a per customer basis. Also looking to break that down into which users in the customer domain are engaging.

  • +1
1 MERGED

In Ideas > People > Contacts: Add filters and ability to add columns

Merged
What is the challenge? I cannot validate membership of portals in Contacts page. What is the impact? It is difficult to see data overall and edit as needed. Describe your idea While I can look at a portal to determine what users have access, I wou...
Michelle Kish 3 months ago in Ideas 0 Future consideration
10 MERGED

Be able to report on login activity for idea portal

Merged
I want to understand which of my customers are using our idea portal and the frequency of usage. While I can see if they have created an idea or voted on an idea I cannot see the last time the logged into the idea portal or their history of logins...
Alex Horan almost 2 years ago in User management 0 Future consideration
22 MERGED

Idea Portal engagement reports by Portal User

Merged
In each individual idea portal there are a list of portal users. We would like to report on portal users across all of our idea portals at once. We would like to see which users input the most ideas and which users vote on the most ideas across al...
Guest almost 9 years ago in Ideas portal 4 Future consideration
1 MERGED

Add a date filter to Portal Users report

Merged
Hello, we have a private portal where the users are members of our customer success organisation. I am finding the Portal user report useful to indicate the engagement of the users with the platform. It's useful to see the number of ideas, comment...
Guest over 4 years ago in User management 1 Future consideration