Currently, we go to the configure portal page, export the users and organize the data how we please in an Excel document. This process, while not a large headache, would be much more efficient if it could be easily done in Aha, so all the data stays in Aha. Some of the data that would be valuable that isn't currently available includes, a list of all portal users, a count of their voting, idea creation and commenting, in a way that the data can be manipulated and turned into reports to understand who is/isn't using our Ideas Portal actively.
Thank you for your idea. As you mentioned, the idea count, comment count, and vote count for each user is currently available for export from the Users tab in portal settings.
We will consider enhancing the reporting options in the future.
reportability /visibility of portal engagement is also a means of helping our customers maintain data privacy. Being able to query inactive users for x-time could help us to identify where individuals have left an organization and may need to be removed from portal/contacts
Really looking to provide this as a graph like report to mgt and product managers across business units to see adoption of idea votes, portals and creation on a per customer basis. Also looking to break that down into which users in the customer domain are engaging.