Email notifications for To-dos

I would like to see a custom feature implemented that allows the admin to customize what information is sent during an automated email notification . Many of our users get an email notification once a To-do has been assigned to them. The email contains very basic information and does not contain any specific information about the release until you click on the hyper link attachment. The way our company has set up our releases is by product line. Under these product line, contains dozens of separate releases. For the most part, many of our cross functional teams and program managers manger multiple product line and multiple releases at any given time. We would like the notification to show more information than just what product line it is related to. We would like to see what the actual To-do title is and what specific release it is tied to. This would allow our users less confusion when these notifications come in.

ADMIN RESPONSE

Sep 25, 2024

Thank you for the idea. The status of this idea was out of date. Since this was requested the format of the to-do emails has been improved. The emails now include the to-do name and the record it is related to. We hope that helps.

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| Sep 6, 2023

We are starting to test and make use of notifications. I see approval/to-do comments coming through, and they mention the workspace, but they don't mention the feature that's associated with the approval. If I am not being told what is being approved or commented upon, then the notification has no value. Knowledge of approval real-time frequently prompts immediate action on moving the product through the lifecycle. So this is VERY important. At scale, this is make or break for time-to-market.

@Admin Response--without the context, I believe the notification has virtually no practical value almost 100% of the time. It's only useful if you can guess what the task applies to.

If you don't consider this a high priority, you might consider a different perspective on the business case This is not a minor enhancement because it adds one field of text. This improvement makes the difference a VERY important productivity- and velocity-enhancing tool being virtually useless and being used as intended.

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