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Status Shipped
Categories Ideas
Created by Dan Molloy
Created on Apr 6, 2016

Incorporate product lines in ideas portal product list and category list

When I turn all products on in the idea portal I don’t get the indent I’d expect, and not having the indent makes things unruly

Currently:
- Idea portal product categories can only be created for the product level, they show up under and indented from their associated products.
- Product lines show up nowhere in the idea portal.

I would like my Aha! product hierarchy to carry over from the main app to the idea portal.
  • ADMIN RESPONSE
    Mar 21, 2024

    Now you can organize portal workspaces by line!

    • Go to Portal settings > Overview > General > Workspaces

    • Click "+Select workspaces" and choose which product lines you would like to show.

    You can customize the names for the lines (and workspaces) in Terminology > Categories.

    Let us know how this works for you!

    • Note: If you would like to assign ideas to a line instead of a workspace, there is an idea here for that.

  • Attach files
  • Evan Hollohan
    Reply
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    Jan 30, 2024

    Agree with admin comment - I would like to define the categories/folders, as the "external" facing groupings may not directly match the workspace hierarchy (product lines) used in Aha.

    Naming functionality is also important for the categories/folders. The "external" facing naming is not the same as workspace line naming.

  • Michael Vitalo
    Reply
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    Jan 16, 2024

    I have several products that operate in the same domain. Sometimes an idea might be something that each of them implemented, an integration between two products, or a new way of packaging features into a new product. By having the ideas at the product workspace level, I feel like we are constraining internal ideation to think about the products we have today. I want ideas about the domain (product line) that leadership can then consider as features for Product A, integration between Products A and B, a new Product C, or something else entirely (promoted partners for our app center).

  • Jerimiah Rudden
    Reply
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    Feb 22, 2023

    We are in the process of expanding our workspaces and this is sorely lacking from the interface. If we could nest the workspaces under the product line that would provide a way for us to keep our similar workspaces grouped together for the customer view instead of using an alias with the product line name in front of each workspace. It is visually unappealing to have 10 workspaces with the same prefix then the workspace name after it just to logically group the workspaces together.

  • Bastian Schoell
    Reply
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    Nov 10, 2021

    by the way +1 on @Dan Jefferey and @Julia Rudolph comments from 2017 and 2019 down below.

  • Bastian Schoell
    Reply
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    Nov 10, 2021

    it seem rather straightforward to us. Rather than show a flat list of each product included in the portal, show them in the same type of collapsible hierarchy. Thats's the easiest fix.

    If not, it seems that an idea portal could have a hierarchical selector with checkmarks that allows the user to select wich workspaces to include in the portal. This could have a feature to give products custom names in the portal if the external name is not the same as the internal name. This feature spec was nicely outlined by @leannemiller in the most recent comment.

    We are having such a hard time managing Categories that this feature can't come soon enough...it's been on the docket since 2016 and has 72 votes so we'd love to see it move up to "Planned" ;-)

  • Leanne Miller
    Reply
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    May 3, 2021

    I would love to be able to select the Product Line level that I want to display on my Public Ideas portal so that I could make it easier for customers to find their product in the list. We currently host one portal for all customers and have around 50 products on it, so it is a very long list for customers to scan through to find their product. It would be nice if I could check off the Product line level I want displayed just like I check the products I want displayed, and that the list could be collapsed down to the Product Line and expanded when a customer wants to find a product in that Product Line. It would make it significantly easier for everyone to navigate. I would be happy to walk through it with anyone from Aha at anytime!


  • Laura White-Sumner
    Reply
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    Aug 18, 2020

    Impact on customers scrolling through 100 products and we need to be able to mirror the product hierarchy into 3 tiers with submitting an idea only at the lowest level

  • Guest
    Reply
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    May 18, 2020

    I have the same issue. With a very large number of products showing on the portal it would be nice to be able to group them in a way that allows me to collapse the list on Product Line.

  • Melissa Baum
    Reply
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    Apr 29, 2020

    This is a great idea. Currently our products are all listed out and not organized. This makes it intimidating for our customers to go in and search through Ideas when they only use one or two of our products.

  • Philippe Saint-Just
    Reply
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    Mar 30, 2020

    Here's a work-around for a single level product hierarchy. Due to the overhead this works best when your products don't change too often and you are slightly technical.

    In the "Custom JavaScript" section of the "Portal Branding" of the Ideas portal configuration, add the following lines:

    $("ul.categories").append('<li id="project-category1"><span class="filter category-filter"><i class="category-collapser fa fa-chevron-down"></i> [Category name]<div class="clearfix"></div></span><ul></ul></li>');

    var category1 = $("#project-category1 ul");

    $("#project-[id]").detach().appendTo(category1);

    1. Replace "[Category name]" with the description you'd like users to see

    2. Replace "#project-[id]" with the id of the <li> tag of the menu item when you inspect the left navigation.

    3. You can detach/append as many menu items as you'd like

    4. Repeat the entire block for as many categories as you want

  • Dan Jeffery
    Reply
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    Jun 3, 2019

    I have just posted a request on the same topic and then saw that it already existed here. Come on Aha! there seems to be enough support for it and it wouldn't appear to be something that is difficult to implement.

  • Matthew Hardesty
    Reply
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    May 3, 2019

    In our case, we have a product that exists as multiple apps. We talk about ideas at the company/product line level, not specific to individual apps or individual products. 

    It feels like there isn't a way to talk about 'big ideas' that may span across products. At least, there doesn't seem to be a good way to do this in the portal with our hierarchy. 

  • Guest
    Reply
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    May 1, 2019

    Supporting the option to organize the Filters in the Ideas Portal by Product Line too. We would like to use the Ideas Portal only internally within the company for many Products across several Product Lines. However, being able to filter by Product only makes now the list really long and messy. On the other hand, our users would benefit from having access to feedback on Products across multiple Product Lines as they do not work exclusively on a single one, so we would prefer to keep our portfolio in one Portal as opposed to having two or three separate Portals and links that the users would have to switch between. 

  • Stephanie Redl
    Reply
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    Feb 11, 2019

    We did build up the Aha! hierarchy the same as we would communicate to customers - although it might sometimes be helpful to have a separate "name" field for display in the ideas portal (so internally we can use acronyms or something, but externally it will show the official product name that customers will recognize). So, for starters it would be great to just be able to select also the product lines to display in the ideas portal to avoid big flat lists that are hard to navigate for customers.

  • Tom Beck
    Reply
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    Jan 25, 2019

    I would like to have better control of categories.

    • Ability to disable categories so that they may remain for existing ideas but cannot be used for future ideas.  
    • Ability to move an idea to another product and retain the category when there are matching categories in each product.
    • Ability to enable users to select multiple categories.  For example, when an idea applies to both iOS and Android (as categories).
  • Claudia Rudolph
    Reply
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    Jul 12, 2017

    I can't imagine why I'd want to show a different product-line/product hierarchy for my Private ideas portal vs. my Public ideas portal.  The only difference for our product set is that all future products aren't visible for the Public portal, but the Product-Line hierarchy remains the same.  Maybe you can show us an example of where it wouldn't work for someone?

    I *really* don't like it that my product list is not only "flattened", but it's all stirred up by showing it alphabetical.  I can't even put "Other" (for Other ideas) at the bottom of the list.  Please just let me show the hierarchy I've configured (with select products hidden as you do today).

  • Max Cascone
    Reply
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    Apr 3, 2017

    Even just being able to select a Product Line to be included in the portal, and not only Products, would be a good improvement over the current paradigm.

  • Soumen Sarkar
    Reply
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    Feb 8, 2017

    Hello -- I am adding my voice to the feature request that idea category should be at a product line level. For example, I have a product line named "DevOps" and there are several products in DevOps product line. An hierarchy of idea categories makes sense to setup at DevOps product line level and then reuse the idea category hierarchy for products under product line. As you know -- product line hierarchy can be arbitrarily deep -- so it should be possible to setup idea category hierarchy as high up as possible. 

  • Dean McBain
    Reply
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    Dec 13, 2016

    We wish to use the Ideas portal for our whole organisation (~900 people)  and not just for products, they might also include process improvements within the business, it should also be very simple to use for the user. So by creating a minimal set of product/process buckets to choose from the person generating the idea only has 6 options to choose from. We dont want them selecting from a large pick list.

    At the back end a small group of product/process owners then assign the idea to the most appropriate product/process. This works well however once the new product is assigned the idea disappears from the portal and is lost to people who may wish to contribute or follow.

    If the Idea's portal could be slightly modified to still have a short pick of list of products but still show all products then this would be ideal. A product view column could be added to the configuration list. Please see attached.

  • Max Cascone
    Reply
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    Dec 9, 2016

    I really really want this, I would have expected it honestly since it's already importing the products anyway.

    Following on Ravi's comment below, the existing Custom Terminology settings could be used for internal-vs-external product naming. 

  • Load older comments
  • +2
17 MERGED

Organize products on idea board better

Merged
I have 92 products on my idea board, but there is no structure like there is in my product lines. It is not even sorted alphabetically. I would like to see usability improvements to the product structure on the idea board.
Rob Migliore almost 9 years ago in Ideas 2 Shipped
19 MERGED

Group Products together in the ideas portal

Merged
We have numerous products listed along the left side of the ideas portal and I would like to group or organize them in a way that is meaningful to the users. Right now they just display in alpha order. See Starbucks ideas for an example http:...
Lisa Fricano over 7 years ago in Branding 0 Shipped
2 MERGED

Display Product Line on the Ideas Portal as a header to group Product Workspaces

Merged
We have one Ideas portal for all of our products because we have a large number of customers that own products from different product lines. With so many products on the portal, it would be nice to have the Product Line header display with the pro...
Guest almost 4 years ago in Ideas portal 1 Shipped
1 MERGED

Define folders to group workspaces in left column of idea portal

Merged
Who would benefit? All idea portal users What impact would it make? Simplify navigation and improved user experience on idea portal, driving increased portal usage/adoption. How should it work? Today, workspaces are all listed in alphabetical orde...
Evan Hollohan 4 months ago in Ideas portal 0 Shipped
22 MERGED

Optionally show product hierarchy in ideas portal

Merged
For companies with a larger number of products the navigation in the ideas portal becomes extremely difficult with huge, alpha ordered lists of products - this will discourage use and/or degrade data entered. Having many separate portals is not a...
Guest almost 8 years ago in Ideas portal 0 Shipped
2 MERGED

Ideas Portal to support AHA native hierarchy of lines/products

Merged
When we add many product workspaces to an idea portal, the list of products is on the left is long and unwieldy and doesn't reflect any of the Company>Line>Product hierarchy. The positive benefit is that ideas are shown together in one porta...
Bastian Schoell over 2 years ago in Ideas portal 0 Shipped
2 MERGED

Display workspace hierarchy on ideas portal

Merged
When a user creates an idea on the ideas portal, he gets presented with a flat list of the workspaces that are set up for this portal. As we have a number of workspaces created for our many products, this list can be a bit overwhelming. It would b...
Nicolas Andrillon over 2 years ago in  0 Shipped
11 MERGED

Add a new ideas - product drop down alphabetization only?

Merged
Why can't I not have my product drop down list in Ideas be something other than alphabetically sorted? I want the hierarchy to be the same as I have it. I want the "General" board to be the last option so users are forced to choose the right produ...
Guest over 4 years ago in Ideas 0 Shipped