Allow Aha Idea ID to be Mapped to JIRA

Once requests are sent to JIRA there is no quick way to see the original Aha Idea source for the ticket. We would like to have the Idea ID exposed as a custom field so it can be mapped to JIRA. This will allow personnel working on the JIRA ticket to easily reference the original Idea, go to it and add comments/any back-&-forth with the original reporter-- since the original reporter may not be a user in JIRA.

This specific issue may be related to: https://big.ideas.aha.io/ideas/APP-I-2299

ADMIN RESPONSE

Aug 29, 2024

Thank you for the idea. Given the low volume of support for this idea, we do not have plans to make updates in this area at this time. It is currently possible to create URL custom fields. You could create a URL custom field with the Aha! idea ID and send this to JIRA. While this requires an additional manual step, this would be a way to allow your teams to collaborate regarding idea information. We hope that helps!