RELATED IDEAS
Reporting Sort Options for Custom Fields
Categorical values, such as in a custom field with a pre-defined choice list, are by default sorted alphabetically in reports. However, in many instances there's a preferred or implicit ordering of categorical values. For example, the sequence "cold, cool, hot, ice cold, red-hot, warm" is less natural than "ice cold, cold, cool, warm, hot, red-hot".
Currently, the only solution for enforcing a desired/logical sequence in a report is to add a number in from of each value (i.e. 1-ice cold, 2-cold, 3-cool, etc.) which is cumbersome and restrictive.
Preferred behavior: have the option to have reports recognize the sort sequence in which the pre-defined values in a custom field have been sorted.
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Thank you for the idea. Given the low volume of support for this idea, we do not have plans to make updates in this area at this time.
Is there any update on this? We're using categorical fields extensively and in most cases there's a logical (non-alphabetical) sequence in which we want to use these values in pivot tables.
Any date on when this might be implemented? This is a current pressing issue for me.
An alternative would be to define the sort sequence in an interface somewhat similar to the color code interface. This would give users the ability to change the sort sequence in the final report instead of being restricted by the sequence in which categorical values were defined originally.