When using the JIRA Tempo plugin to track work time, it is useful to link issues to Accounts - for this the plugin exposes a custom field named Account. This field, formerly called Billing Key, is used among others in reporting, to decide which customer/project/order should pay for the work involved in resolving an issue.
After experimenting a bit, it seems that the Account field is special, and Aha is unable to set it properly. Error messages indicate it should be a numeric field in Aha, however even when it is mapped this way, and correct keys are passed, JIRA issues are created with Account equal None.
Proper Feature/Requirement billing is quite crucial for us when doing strategic planning.
Thank you for the request. At this time, based on current priorities and community feedback, we are unlikely to make updates in this area. We hope you can understand.