When using the JIRA Tempo plugin to track work time, it is useful to link issues to Accounts - for this the plugin exposes a custom field named Account. This field, formerly called Billing Key, is used among others in reporting, to decide which customer/project/order should pay for the work involved in resolving an issue.
After experimenting a bit, it seems that the Account field is special, and Aha is unable to set it properly. Error messages indicate it should be a numeric field in Aha, however even when it is mapped this way, and correct keys are passed, JIRA issues are created with Account equal None.
Proper Feature/Requirement billing is quite crucial for us when doing strategic planning.
|Release time frame|
Thank you for the request. At this time, based on current priorities and community feedback, we are unlikely to make updates in this area. We hope you can understand.