Improve Content of Slack Notifications

Currently Aha notifications in Slack are not very human readable.  For instance, when requirements are added the product, feature name and the description are not present.  It's impossible unless you're the author to know what the requirement relates to.  

  • Guest
  • Jul 24 2015
  • Future consideration
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  • Pierre Sauvignon commented
    February 18, 2016 10:51

    I agree that some work is needed to make the Slack integration useful (and not harmful).

    Unfortunately at the moment the level of detail Aha! ends up pushing to Slack tends to quickly saturate the channel with pages of unnecessary data. That triggers a damaging user behaviour: User scrolls quickly through it and therefor misses out completely on the info.

    My approach is that a Notification is a brief bit of text, NOT a complete account of every single piece of available data. If a user wants the details they click on the link and find the details in Aha!.

    I understand that others might have different needs so as to what is the valuable piece of information. Hence the ideal solution is likely to be about allowing users to select what information is part of the notification.

  • Jonathon Leeke commented
    February 18, 2016 18:59

    I'd like to be able to push out shipment notifications to Slack for releases with a list of features, similar to what watchers would get via email.

  • Bryan Crist commented
    February 03, 2017 20:10

    Ideally, I could configure what data I want sent in my Slack notifications for an activity. For example, when I set up a notification based on idea name, it sends the name, workflow status, score, visibility, assigned user, and number of endorsements. I'd like to be able to set it to send the name and description. Or name, description, and status.

  • Jeff Sieben commented
    February 10, 2017 16:31

    As a user of Slack, when Ideas and Features are added to my board (that I'm responsible for), I want a short, tight summary loaded into a slack channel. It's a big pain to have to sort through emails, plus slack is already channeled for this type of work. I get too many emails as it is, and I'm not in a position to change this in my company. 

    Allow me to control the way the AHA-->Slack message shows up in Slack. I'm a Product Owner, not an admin, so don't limit this to admin functions either, which will equally suck.

    PS. Trying out emotional user stories...I really mean the emotions, but not use to documenting them. 

  • Steven Petryk commented
    June 29, 2017 13:33

    Relatedly, the Slack integration currently sends messages (sometimes) out of order, but also always sends multiple messages even when only one thing was created. A nice improvement might be to consolidate these into one message to reduce noise.

  • Robyn Diamond commented
    December 11, 2018 16:35

    The ability to choose what information is visible will greatly reduce noise and increase readability/usability of these Aha Channels in Slack.