This is regarding the JIRA integration feature:
Automatically Import New Records:
Records will be imported automatically to Aha! from Jira. This applies to records which are created as children of previously linked initiatives, releases, master features, and features.
This feature label seems to be misleading in its current state (tooltip clarifies nicely). The feature would more intuitively be labeled as "Automatically Import New Child Records to Existing Parent Records" and then the tooltip could help describe what it doesn't do (i.e. sync new parent records, or sync new child records that are not contained within a linked parent record that's synced).
The problem is when a new parent record is created, we must manually approve of that import. This is frustrating, as when I log into Aha! I expect to immediately begin the work I set out to accomplish, not to become a database administrator that must reconcile records for minutes/hours before I can be productive in this tool. This can be time consuming for several reasons:
Unsure if the import process can be a background job or not, therefore stuck on current page and cannot navigate to do other work.
- Perhaps you can log it as a background job.
Even if it were a background job, I'm still concerned with proceeding forward to work in Aha! without an accurate up-to-date list of records that's fully synced with the JIRA integration
- Perhaps you can automatically cache the import in real-time (pull from JIRA every 5 minutes) and create the records while hiding them until approved. Then my approval process would be instant. Anything that's declined/ignored in the import would be instantly discarded.
Imports can take a very long time
- Perhaps same solution as above.
The import approval process doesn't provide a filtered view for you to approve only at the parent record level. Therefore you must approve a massive list of each granular record (parent & child piled together)
- Perhaps implement a filter in the import approval modal that allows users to filter on parent items. When approving parent items you can choose to also opt-in to approve their child records automatically.