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Status Shipped
Categories Jira
Created by Dale Potter
Created on Aug 12, 2024

New "child" records not imported from Jira

What is the challenge?

Records are being skipped in the Jira integration if they are linked to a parent record in another workspace. This happens specifically when the webhook to create the child record includes the parent record.

What is the impact?

Data is missing in Aha!

Describe your idea

If a new record is received from Jira, and it does not yet exist in Aha!, it should be created in the integrated workspace (not skipped)

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  • Rathishan P
    Reply
    |
    Sep 23, 2024

    Hi, Team any update on this? This was agreed to complete in August - September time frame

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