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Status Future consideration
Categories Integrations
Created by Guest
Created on Mar 21, 2019

Integration Queue alerts

As part of system health monitoring we want to be able to monitor integration queues, so that if an issue does occur around data-synchronisation then we can alert an appropriate aha administrator to investigate and fix before the issue becomes widespread

Errors could be categorised as being either Connectivity or Data, with a notification scheme based on either. We could then alert the appropriate teams to investigate and fix the issues

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  • Daniel Pokrývka
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    Sep 3, 2019

    Hi there. We have a situation where we would appreciate more technical integration dashboard with results of jobs (at least aggregated) and some ability to drill down to understand

    a) when did synchronization jobs finish,

    b) what was the run time, whether the jobs finished sucessfuly or not

    c) list of errors, warnings, types of the issues 

    Our case is connected specifically to AHA-JIRA synchronization in case of hitting the powerful button "Update all records" on sync config in product. The synchronization job runs for several hours (depending on size of JIRA project, even days) and we do not have needed understanding of happened in respect to a)-c).