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Status Likely to implement
Categories Jira
Created by Jor Bratko
Created on Jul 19, 2021

Ability to create a report of integration errors across multiple workspaces

Currently the only way to look at the integration errors across multiple workspaces is to bring up the Integration Updates dialog and use the Send outgoing changes tab. But you can't filter on error text, or expand the window to see the everything.

I would like to create a similar list with a Report and have a data column for Error Message and be able to filter on the Error Message column.

The benefit would be to make it easier to analyze and troubleshoot integration errors, which is currently the biggest source of pain using Aha! for my organization.

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  • Joel Norton
    Reply
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    Apr 15, 2025

    This would be a huge benefit for our organization as well, especially if it included as much information about the source of the update and the target workspace/record information (as applicable), to help identify where and how the issue is occurring.

    Ideally the report would be filterable and support the ability to 'bulk edit' the erroring transactions, making it much easier to do things like ignore a subset of transactions that were not able to be filtered in the integration configuration, when those are identifiable by the same error text.

  • Guest
    Reply
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    Aug 6, 2024

    This is crucial for my team that supports the entire organization

  • Arieh Stroul
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    Mar 13, 2023

    This is mandatory in medium and large oprganizations, since we have many workspaces each is monitored by different responsible owner, it's very important to send them a scheduled report on a problem that arises - especially in planning times, since that means that the R&D which is integrated viewing the data via the integration to Jira might not look at the updated information Epic/Capability/Feature since it was not synced due to specific problem.

  • Lindsay Zandy
    Reply
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    Feb 24, 2022

    This would be super helpful. The integration errors area isn't very visible so I'd love to be able to create a list of errors to insert into a workspace owner type of dashboard. Ideally the list would include a column for the workspace name, integration name and individual errors (for Azure DevOps integration, that value would be the AzDo record name with a link to the AzDo work item).

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