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Categories Presentations
Created by Guest
Created on Apr 30, 2020

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Ability to create customer Journey maps

Improved customer experience

  • ADMIN RESPONSE
    Jun 16, 2022

    Introducing whiteboards

    New whiteboarding functionality is now available in Aha! software. Build beautiful diagrams, models, and sketches to capture your thoughts and refine plans — all with the same tools you use to manage product development.

    Check out the blog post for more details.

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  • Patricia April
    Reply
    |     Mar 22, 2022

    User story maps are great when you are ready to build the backlog with the epics and features for release planning, etc. But the CJM happens before that stage when you are still in the design thinking empathy and define phases determining the customers (persona) problem to be solved. I do not agree with USM's being used for CJM's.

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