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Status Future consideration
Created by Claire A
Created on Apr 10, 2024

Option to include reference number in subject of email notifications

What is the challenge?

For our users who transitioned from Jira to Aha, they are struggling with reduced efficiencies due to th efact that email notifications from Jira included the reference number in the subject while Aha only says "[AHA] Recent Changes to ___"

What is the impact?

They are spending more time troubleshooting and prioritizing their emails after the transition from Jira to Aha.

Describe your idea

In the Notification preferences, give users the ability to opt in to to include the idea/feature/etc. reference number in the subject of the email similar to Jira i.e. "[AHA] Updates for TM-12345: New comment added by John Doe"

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