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Status Already exists
Categories Ideas portal
Created by Doug Shum
Created on May 10, 2021

Include the idea comment in the email notification to the idea creator

Add the option to include the comment made by another user in the email notification to the idea creator. Currently there are only options to include the Commenter Name, Idea Reference, and Idea Name. Our users would like to eliminate the need to sign into our idea portal to view the comments made to their ideas.

    Aug 8, 2023

    When the portal sends an email notification about a new comment, it does include the comment text directly in the email. You can see how it looks by sending a test email from Portal settings > Emails > Templates. Choose the 'New comment' template and click 'Send me a test'.

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