There is a tremendous amount of dead-space (unused pixel real estate) on custom pages.
More than 50% of custom pages are not displaying page information. This leads to squished information that requires horizontal scrolling to view all the information. This undermines the value of Ideas Advanced Portal for us.
Your company's pitch for custom pages available with Ideas Advanced Portal includes the following:
Generate excitement about product and what's coming next.
Proactively show customers what you plan to build
Let them know your are considering their needs
Show that you are focused on solving their biggest challenges
Show that you are planning to make their lives easier.
This bug makes that almost impossible
Users are:
FRUSTRATED that they need to scroll horizontal to see information that we plan to build
They don't know what we're building because it's hard to visualize scrolling left to right
Lives are not made easier
Their challenge is scrolling left to right to see what information we provided
There was significant investment from us with acquiring Ideas Advanced Portal.
This should be resolved immediately.
Custom CSS can be used in the portal to set the width of these pages. We will leave this idea open to consider changing the default width and track if other customers have a similar need.
Thank you for reaching out. I see that the product success team shared a custom css solution with you over the weekend. You can use this CSS to make the custom pages exactly the width that you think will work best for your customers. Please let us know if you need anything else.