New setting to allow ideas created in aha to default to public view
Currently, when an idea is created in Aha (not a portal), the default visibility is set to private. This has to be manually changed for every idea that is created. We want a configuration setting that will allow admins to change that to a Public view so users don't have to manually change each idea. This will also prevent duplicate ideas being submitted since existing ideas can't be seen in the portal.
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We're training a few new people on Aha, and this has caused a massive point of confusion. In our PMs eyes, they're creating ideas where they work (in Aha proper, not the portal), and expect the rest of the portal users to be able to see their ideas in the portal.
It may seem small, but little UX things like this make adoption more of a fight than it needs to be. I've mitigated by running a report each week and bulk updating, but I would love to not do that anymore.
Maybe i am reading this wrong but surely the Automation options can be used to do this. When an idea is created an action can be invoked to automatically change the visibility to public
This week, I encountered an issue where Ideas created in Aha weren't visible to those in the portal by default. A member of my Support team was unable to find an idea they needed. I would appreciate having the option to set visibility for these Ideas, as it's more efficient for me as a product owner to create them directly in Aha.
Although we can make the field visible, the default setting is 'not displayed' and we're finding that the user doesn't edit this field each time so it's not solving the problem. If we could set a default setting then we would mitigate this and avoid our main portal users missing ideas created by people in the admin view.
Thank you for reaching out. You can add the visibility field to the Aha! idea creation form. Hopefully this will help to streamline your workflow.