There is a duplication issue when creating a pivot report at the epic level when you add in a multi-select field from associated features. The report in question is used to provide leadership with insight at the epic level, but we want to include a crucial field from its features.
A resolution could be a setting such as the "list unique records" under the "edit data" screen or a way to consolidate single/multi-select fields at a specific level.
Hi Austin, I already connected with someone from the customer success team. The issue is that we are looking to present the data from the epic level, but include one custom field from its features.
Thank you for your idea. This sort of duplication is typically caused by the data structure of the report. For example, using epic as the primary record type rather than feature. I will ask someone from our customer success team to reach out and provide more guidance. Thanks!