Business days for To-do's

I have the same challenge in my environment, Ideas are submitted by employees of my company, and there is an SLA for replies to those Ideas. We use automations to create To-Do's for the Idea assignee as well as a potential SLA breach email in a separate automation. Our environment is further complicated by having teams that are distributed across the globe, meaning that our "weekends" for business days are not necessarily aligned between Idea creators and assignees.

To show how common the need for Business Days and Business Hours concepts are in this context, the Aha! support submission form says "We will respond within two business hours"

Thank you for the additional background that these are being created via automation. I can see how this is an issue. We will continue to monitor feedback on this idea and consider making an improvement here in the future. Thanks!

Hi Austin, to-do's are being generated through an automation rule. If someone picks California from the drop down, a to-do is generated with a default 3 days to complete. If someone selects the dropdown on a Friday, it will state it needs done by Monday as automation is set up for due in 3 days.

Hi there, could you share more background on the scenario of how these to-dos are being created? For example, are you copying a record that has to-dos included? Or are people manually creating to-dos and choosing weekends when setting a due date? Thanks!