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Status Future consideration
Categories Features
Created by Ray Devenney
Created on Nov 26, 2021

Business days for To-do's

Currently 99% of our teams work business days and to-dos are being created with a target date during the weekend. This is causing employees to log in during the weekend thinking this is what is expected which is causing an issue.

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  • Admin
    Austin Merritt
    Reply
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    Jan 5, 2022

    Thank you for the additional background that these are being created via automation. I can see how this is an issue. We will continue to monitor feedback on this idea and consider making an improvement here in the future. Thanks!

  • Ray Devenney
    Reply
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    Jan 4, 2022

    Hi Austin, to-do's are being generated through an automation rule. If someone picks California from the drop down, a to-do is generated with a default 3 days to complete. If someone selects the dropdown on a Friday, it will state it needs done by Monday as automation is set up for due in 3 days.

  • Admin
    Austin Merritt
    Reply
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    Dec 1, 2021

    Hi there, could you share more background on the scenario of how these to-dos are being created? For example, are you copying a record that has to-dos included? Or are people manually creating to-dos and choosing weekends when setting a due date? Thanks!