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Status Future consideration
Categories To-dos
Created by Dave Tucker
Created on Feb 22, 2021

Improving the way approvals appear in email notifications and inside Aha

We use approvals as part of an ideas workflow and I’ve had feedback from our users that the way these appear in the email notification and in Aha is not intuitive. I was wondering if there is any way to improve this?

The most prominent text and hyperlink in the notification email is the approval title which then leads users to click on that link. The actual subject and context of what needs to be approved is in much smaller text to the bottom right of the notification.

If you click on the approval title you get the approval details which fills the screen with the approval section and just shows the title of the approval context. Any subtitle text which actually explains the context in detail seems to be hidden until you scroll up – which is not obvious.

Can this be improved to make this more intuitive?

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