What is the challenge? Interviews with customers include seeing screen actions, screen movements and choices customers are making that are not verbalized. We need these screen actions and movements captured in the transcript for analysis. Right ...

What is the challenge? The 'Draft Release Notes' functionality is too rigid and does not allow the user to customize information / fields according to their needs. What is the impact? Manually working data. Describe your idea Users s...

Challenge The AI chat experience does not create record pills when users paste or type record IDs that use an old workspace prefix. This is inconsistent with the editor, where pasting links to those same records correctly creates pills. Impact Thi...

What is the challenge? We would like improvements to Aha! automation to make it more scalable and efficient across workspaces. 1. Bulk Automation Management Allow bulk select and move/copy of automation rules across workspaces to reduce manual ...

What is the challenge? The content for the standard Aha! Knowledge document templates are great. Where there's instructional text, this is actual text content that needs to be changed after a template is selected. It is also light-grey which mak...

What is the challenge? We have a shared template across all of our Jira integrations to manage the configuration globally. However, using a global template forces us to have the same integration username (mine, the Aha!/Jira admin) across all pr...

What is the challenge? In the roadmaps report library (Roadmaps > Overview), it's not clear that if you're in an existing folder that clicking the + icon will create a new sub-folder. Creating a new parent folder requires me to click into ano...

What is the challenge? Currently the "Show Dependency lines" only supports showing lines for the Primary record in the record hierarchy. If you decide to visualize other records on the bars, the lines do not show up What is the impact? Users have ...

GOAL: Share best practices accumulated across Aha!'s years of helping customers be successful | CLASS MATERIAL IDEAS: Common use cases, Common methodologies, Common roles, Project / program management.

What is the challenge? Using the "Assistant usage API" endpoint to extract usage of the AI assistant into a 3rd party database, to be used to create a usage dashboard. There are certain data points not present in the response payload, which is m...