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allow email replies to an intake ticket to update that ticket instead of creating a new ticket

With the current configurations, when a user submits an intake ticket to digcharter.com and replies to the autogenerated email, a new ticket is created. This leads to confusion where we might be updating comments on 1 ticket but then realize later...
Guest over 6 years ago in Ideas 1 Unlikely to implement

Copy personas as a reviewer of higher level products, into a product that I am a contributor or product owner for

We want to use the upper levels to be our Hopper of personas that are managed by our design team. But we don't want users to be able to edit these unless they have Product Owner permission at that higher level. The idea is that when a product mana...
Guest over 6 years ago in Application 0 Will not implement

API to get the allocated user count

We want to automate the user provisioning and make sure we don’t provision users beyond the allocated count. Hence we want to leverage API to get the allocated user count .
Guest over 6 years ago in Features 0 Future consideration

Ability to Track Outgoing Emails

It'd be really great to be able to see all outgoing emails that are sent along with a delivery/viewed status. This would allow us to better support our customers by seeing/ensuring they receive our notifications and in allowing us to audit exactl...
Guest over 6 years ago in Features 1 Unlikely to implement

Add ability to paste screen captures into the Support form

It'd be extremely useful if the Support form would let me paste screen captures into it rather than need to create a file from my screen capture, save it, and then upload it.
Sharon D over 3 years ago in In-app feedback 0 Future consideration

Enable browser autocomplete suggestions on Ideas portal sign-in (email field)

When you provide a user with a link to the Ideas portal, they are prompted to enter their e-mail address to sign-in. For some reason, there is no browser autocomplete suggestions (e.g. Google Chrome autocomplete suggestions) on the email field the...
Conor Mills over 3 years ago in Ideas portal 1 Future consideration

Enable commenting with status changes for ideas

This is mostly for the purpose of emails, but when I change the status of an idea, I usually have a comment to add too. The followers get two subsequent emails but it really should be just one.
Guest about 10 years ago in Ideas portal 0 Unlikely to implement

Make it possible to drag & drop features between releases in "Details" view

I have a long list of features that I imported for JIRA that I need to review and triage. I'd like to have the ability to quickly move something to a different release, and it doesn't appear to be possible to drag them to a different release when ...
Gabriel Michaud about 10 years ago in Features 0 Will not implement

Synchornize workflow approvals from Aha! to Jira

Allow for mapping Aha! approvals to Jira via the integration. When a team member moves an item in Jira to a status that requires an approval in Aha!, pass the approval status back to Jira once it is updated in Aha!
Guest over 3 years ago in Jira 2 Future consideration

Private to-dos. Todos are visible to everyone. This causes issues with security and legal .

Add a checkbox to "To-do" creation which makes the to-do visible to only the creator. This would be great for legal teams and security teams who may have to dos that are specific to their orgs but shouldn't be visible organization wide.
Guest over 3 years ago in My work 0 Already exists