Opt in to receive notifications on changes to a Knowledge Base
What is the challenge? Users of our product don't know when the KB changes What is the impact? our customers don't know about important changes Describe your idea I'd like Ideas Portal users to be able to 'Opt in' to receive email notifications on...
Guest
about 1 month ago
in Knowledge base
1
Future consideration
Don't show the option to download videos in a shared KB
What is the challenge? Some customers with a private knowledge base do not want their users downloading videos. What is the impact? Allowing users to download content increases the likelihood that is shared with users who shouldn't have access to ...
Emily Yankush
7 months ago
in Knowledge base
0
Future consideration
Public Users Watch and Subscribe to Knowledgebase Articles being Published.
What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...
Guest
7 months ago
in Knowledge base
0
Future consideration
Schedule when a document will be published to a KB
What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...
Chris Quigley
7 months ago
in Knowledge base
0
Future consideration
Allow team members with Aha! Develop permissions to be able to add and update research notes on features from Aha! Roadmaps
What is the challenge? When features are assigned to a team in Aha! Develop, team members that don't have roadmap permissions can not add additional documentation to the research tab as it attempts to add the notes to the Roadmap level Knowledge B...
What is the challenge? It can be helpful to share PDF with your audience/stakeholders for use cases such as: Forms Scanned documents Heavily formatted documents However, these PDFs can't be easily shared in a KB today. There is an idea to allow th...
Emily Yankush
about 1 month ago
in Knowledge base
0
Future consideration
What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Users can download a knowledge base document via their browser. It would be helpful to make this option more prevalent by showing a print option on the knowledge base.
Emily Yankush
5 months ago
in Knowledge base
0
Future consideration
What is the challenge? keeping consistent knowledge documents in unified space What is the impact? Describe your idea offer a Knowledge Document Template with Version Control
Guest
about 2 months ago
in Knowledge base
1
Future consideration
I would like to be able to set the width for my public knowledge bases in bulk. This would be a HUGE time saver. It is extremely time consuming to edit notes to be “full width” one at a time if you did not notice this setting when first creating o...
Scott Goldblatt
4 months ago
in Knowledge base
0
Future consideration