Knowledge bases

What is the challenge? sometimes I have big callout boxes with a bulleted list, but it's not possible to include a bulleted list in there, just in front What is the impact? it would look more organized Describe your idea have the option of a bulle...

What is the challenge? When working with large knowledge base articles, I often need to break them into smaller documents. After copying a note and deleting text, the attachments from the original article are retained—even if they’re no longer use...

What is the challenge? While recent updates have improved shortcut functionality, there is still no quick way to insert dates into a document without manually typing them. This is a feature I frequently used in Notion, where typing commands like...

What is the challenge? Currently, when searching in the Knowledge Base, only the current page is shown, along with Previous and Next buttons. Users have no visibility into how many total result pages exist. This created several challenges: U...

What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...

What is the challenge? After importing a Word doc with many subtopics into a KB, we have to manually create the document's subtopics and sub-subtopics in aha and move the text to each one. What is the impact? A great amount of time to accomplish t...

What is the challenge? We would like to use Knowledgebase Advanced to track things like User Documentation, FAQs, and Release Notes and make this available publicly. However we need a way to disseminate this information to our users who have want ...

What is the challenge? When creating documentation to share in a Knowledge Base, sometimes you want to include information from another site. Currently you have to either : Copy and paste that content into the KB, so you have to maintain it in two...

What is the challenge? You need to manually publish Knowledge base updates. What is the impact? If you are planning a release or something similar you may want to publish the updates to go out automatically. Describe your idea Add ability to sched...

What is the challenge? When editing other people's writing, many mistakes are repeated (e.g., two spaces after a period; "&" instead of "and"). What is the impact? Have to manually fix each one. This approach is tedious and slow. Describe your...