My ideas: Ideas research
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5
VOTE
Import transcribed audio recordings into empathy sessions
Part of our research ops process includes live, in-person, sessions with single and multiple users which we record and have transcribed. However, bringing those conversations into an Aha! Empathy Session is a BIG pain in that we have to copy/paste...
3
Future consideration
5
VOTE
Reporting for empathy sessions
I would like to be able to run reports to see: How many empathy sessions we have run and when Who was invited and attended The insights, learnings, and ideas that come out of the session Each of the messages sent We can use these report to share w...
1
Future consideration
5
VOTE
4
VOTE
Editable Workspace in Empathy Sessions
Who would benefit? Product managers, facilitators of sessions, customers and participants of empathy sessions What impact would it make? Allow us to streamline tools when hosting empathy sessions How should it work? Have a space within an active e...
0
Future consideration
4
VOTE
Private in-app feedback widget
This is a need for us in order to get feedback on our product. We are not interested in a shared feedback widget, but interested in individual feedback from every single user. We don't want to 'spam' our users/customers with feedback from other us...
3
Future consideration
4
VOTE
4
VOTE
Ability to integrate Empathy Sessions into existing customer community portals
When there is an existing and active customer community it can be the best location to engage the customers who would be great participants in an empathy session. Rather than sending a separate invite for them to attend an empathy session somewher...
0
Future consideration
4
VOTE
Empathy sessions: option to customize the "Title" in emails
Today, I can edit the "Subject" and "Introduction" of emails that are sent to contacts for an empathy session, which is useful for tailoring the message. It is not currently possible to edit the "Title", which can lead to a confusing message for m...
1
Likely to implement
3
VOTE
Provide option to select from Aha! users to invite to an empathy session
Who would benefit? Teams who are looking to use empathy sessions for internal collaboration where the majority of invitees are Aha! users What impact would it make? Would allow product teams to facilitate internal collaboration and feedback sessio...
0
Future consideration
3
VOTE
Whiteboard thumbnail in Concepts on Research Tab
Whiteboards are a very visual concept. I would like to be able to see a preview/thumbnail of my whiteboards in the concepts section of the research tab as the title alone might not be enough for me to decide if that is the asset I want to review. ...
0
Future consideration