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Notes

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Bulk import from HTML or JSON into Notes

What is the challenge? Moving from a different KB source into Aha! Knowledge requires manual copying, pasting, and reformatting. How would you solve it? An import tool that accepts HTML or JSON would speed up this process. What impact would it mak...
Emily Yankush about 1 month ago in Knowledge base / Notes 0 Future consideration

Ability to add alt text to Aha! Knowledge Advanced images

What is the challenge? Our knowledgebase must be perceivable by all audiences (including non-sighted visitors). How would you solve it? Adding alt text to images enables a screen reader to voice the alt text to the non-sighted or low-vision reader...
Joseph Gehling about 1 month ago in Notes 1 Future consideration

Improve editing features within tables in Notes/Knowledge to make them more reliable

What is the challenge? Tables are a great, versatile component, however editing text within tables gets a bit erratic: typing within a sentence or editing a word will unexpectedly send the cursor to the end of the paragraph or sentence, making edi...
Ian Babelon about 1 month ago in Notes 4 Future consideration

Share authentication between ideas portals and a knowledge base

What is the challenge? Customers currently need to authenticate to both an Aha! ideas portal and an Aha! knowledge base separately. How would you solve it? It would be helpful if authentication was connected (for passwords or SSO). What impact wou...
Emily Yankush about 1 month ago in Notes 0 Future consideration

Ability to change "Relates to" linked records to another record type

What is the challenge? By default related records are of type "related to" even though that is not always the best way to corrolate record types. It would be great to switch to the correct record type such as "release notes for" How would you solv...
Aaron Weinberg about 1 month ago in Notes 0 Future consideration

Allow KB users to give feedback on notes

What is the challenge? Those managing a KB want to know if pages are helpful to their end users, but there currently is not way to ask for feedback. How would you solve it? Add a widget at the bottom of each KB page to ask for feedback. This could...
Emily Yankush about 1 month ago in Knowledge base / Notes 1 Future consideration

Multi-language support in KBs

What is the challenge? Non-English speaking users need to access content in a KB. How would you solve it? Provide KB translation. What impact would it make? Allow non-English speakers to access content in a KB.
Emily Yankush about 1 month ago in Knowledge base / Notes 0 Future consideration

Add option to delete child notes when deleting a folder

In Knowledge, when a folder is deleted, the child folders/notes are not deleted with it. It would be helpful to present the user with an option in a modal to delete just the folder, or delete the child folders/notes as well. Though you can use Shi...
Emily Yankush about 1 month ago in Notes 0 Future consideration

Draft with AI should use existing strategic records to produce better context

Who would benefit? Product and marketing teams author lots of strategic records in Aha! (vision, positioning, models, brand guidelines, notes + whiteboards, etc). All of this is important context to know when generating content with AI so the cont...
Max Robbins about 1 month ago in Notes 0 Future consideration

Notebook sidebar organization

Who would benefit? Users trying to find and view things quickly What impact would it make? More user control over sidebar organization in Notebook; reduced cognitive load How should it work? Ability to add Divider lines Expand all/collapse all fun...
Guest about 2 months ago in Notes 0 Future consideration