Zendesk: Add idea URL to ticket when idea is linked or created
I feel like there is a gap in the Zendesk integration. Aha! allows the support agent to link to an idea/create an idea, but there is no simple way to direct the actual customer to the idea so they can vote on it, comment on it, etc. As a support r...
Danny Archer
over 9 years ago
in Integrations
2
Future consideration
As a user, I want to embed ideas within Confluence so the idea status is automatically updated as the feature is being developed. My use case is as follows: A customer I am working with ran into a weird edge case. I document the workaround in Conf...
Amelia Peklar
over 1 year ago
in Jira
0
Future consideration
Deleting a feature or requirement should delete the linked Jira issue(s)
When I delete a feature or a requirement in Aha!, I then have to go to Jira and delete the corresponding epic or story. Would love it if deleting a feature in Aha! deleted the linked epic in Jira and all stories for that epic. Likewise, deleting a...
Guest
about 10 years ago
in Jira
11
Will not implement
Slack to Aha Integration - Include a description in the Feature or Idea submission
For users sending an idea or feature to Aha! from Slack it would be helpful to be able to optionally include a description from Slack instead of having to open Aha! to add it. The button link that opens the idea or feature is nice, but the ability...
Sarah Grzybowski
almost 7 years ago
in Slack
2
Likely to implement
Zendesk app: Connect to idea even when user has already voted
If I try to link a ticket in Zendesk to an Aha idea, where the user has already liked it, these errors are now returned:
error: "User is already subscribed to idea" error: "User has already voted for idea"
I’d like to see the ticket connected ...
Niclas Kårlin
about 6 years ago
in Integrations
0
Future consideration
What is the challenge? I am using a Jira Service Desk to capture new product and project requests and would like to use the Aha! Ideas for review and prioritization before sending to a specific Aha! Product Workspace. What is the impact? Today I h...
Matt L
8 months ago
in Jira
0
Future consideration
Notify users on Slack when they are tagged in Aha! through slack integration
Right now - when tagging someone in Aha! it links the user on Aha! to the comment e.g. Comment by XXX@YYY (link to user in Aha!) .... But it is useless to have it that way - it would be much nicer if the tagging on the comment in Aha! corresponded...
Nir Soffer
about 4 years ago
in Slack
2
Likely to implement
Ability to map an initiatives "assigned to" field with a user field within an integration
When mapping an initiative to a record in a development tool, it would be helpful to have the ability to map the "assigned to" field from Aha! to a user field. This would be helpful when initiatives are mapped to EPICs so the assigned user can syn...
Shawn Zenz
almost 5 years ago
in Integrations
1
Future consideration