Ideas portal
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4
VOTE
Call out staff/employee responses in addition to admin responses
Perhaps we are just not setting up the portal correctly, but I'd like to see staff/employees get a visual highlight on the page when they reply to ideas. Right now I see the green avatar outline and the callout for Admin responses, but we have mul...
1
Will not implement
1
VOTE
"Clear All Filters" button on Billing>Users page
An easy way to clear all filters on the Billing>Users page would be a great help. I've had reports of frustrated billing admins attempting to locate a user account and not realizing that they have a filter set that is eliminating the user from ...
0
Future consideration
2
VOTE
Define an email blacklist for Ideas Portal inbound emails
I would like to be able to specify a list of email addresses which should not be allowed to create ideas in the portal(s). This is not for spam prevention, but rather, to avoid certain automated systems (e.g. customer support portal) which may sen...
0
Future consideration
1
VOTE
"Ideas Origin" - I need to track where my Ideas Users are coming from for Metrics
I have a single Ideas Portal for User Feedback, but I need to determine where they are 'arriving from' - is it my application, yammer, training class, leadership, internal team, internal core team, day-in-the-life session, etc. I need an identifie...
1
Future consideration
3
VOTE
Don't remove idea contents when switching products
So - we are in the Idea portal adding a new Idea.
I fill out the entire form and then realize I chose the wrong product.
If I change the product it clears all the values in the "details" section.
I think this should be fixed and it shouldn't delet...
0
Unlikely to implement
1
VOTE
Allow portal users to hide ideas
Some users of our idea portal have expressed a desire to be able to hide certain ideas that they don't care about and don't want to be cluttering up their search results. If they can hide an idea, they would also want to be able to access the list...
0
Future consideration
3
VOTE
Need to be able to edit the "Idea Created" message that appears in portal upon submitting
The use case is that the customer has an ideas workflow where all submitted ideas need to go through a review process before they are actually published to the portal via the visibility settings. What currently displays on the screen upon submitti...
0
Already exists
2
VOTE
Submit only ideas portal -- terminology cannot be changed on submitted screen
When using a submit only ideas portal there is part of the terminology which cannot be edited. This is inconsistent as all other areas of the ideas portal can have their terminology changed. The specific text is "It has been allocated identifier" ...
0
Future consideration
1
VOTE
I need to understand how many unique clients are voting on ideas
We use the idea board to gain insight into our customer needs. The sizes of our customer vary widely and when the larger companies submit an idea, they send an internal blast to their users to vote on the idea. This skews the data and makes it dif...
0
Already exists
1
VOTE
Ideas portal for Help centre, end-user support knowledgebase
Our ideas portal is the go-to for crowd sourcing customer ideas, and will soon be the place we host our release notes (cool feature btw!) We still maintain a help centre from another provider, which currently contains our support knowledgebase, us...
3
Future consideration