Ideas portal

Who would benefit? End users on a team What impact would it make? Efficiency and transparency to reduce frustration of customer groups looking to monitor or follow-up on their company's submissions How should it work? Just as My ideas filters for ...

Who would benefit? All Customers who are using Ideas Portal for submitting enhancement ideas and product team members who need to review and merge duplicate ideas What impact would it make? Will reduce the duplication of ideas by pulling up the mo...

What is the challenge? Can't easily find an Idea by searching for a related ticket ID or document number. What is the impact? I want users to be able to find Ideas, by searching for a references/links to an external system's ticket ID, document nu...

Who would benefit? Aha customers with strict governance What impact would it make? Allows employees to correct their mistake if they posted a public comment that should be private How should it work? When viewing comments in the portal, allow port...

Who would benefit? Aha Customers with strict governance What impact would it make? Crowd-source moderation How should it work? When viewing comments in the portal, a portal user should be able to flag a comment as inappropriate. This would then tr...

Who would benefit? Aha! Ideas Advanced customers utilizing custom ideas portal pages What impact would it make? Allow users engaging with an ideas portal to quickly link from one note to another How should it work? I would like to be able to add l...

Among other attributes tracked in Zendesk, client name is an important factor in understanding the impact of, and reporting on our response to enhancement requests. Without the ability to map these attributes from Zendesk, we will have to manually...

It's unclear how Aha decides to sort search results on an Ideas portal. As an end user, I want to be able to sort by: Vote count (highest at top - I would likely make this the default) Time (most recent at top) Relevancy (whatever Aha believes are...

Who would benefit? ideas portal users What impact would it make? medium How should it work? Expansion of the current functionality that only supports one custom filter. For our purposes, we have three main custom fields for ideas. "Idea Type", "Ap...

Currently all products associated with an ideas portal show in an alphabetical order. This is very confusing to users as we group products under different product lines on the backend but unable to do that on the portal. We should have an option t...