What is the challenge? |
Can't easily find an Idea by searching for a related ticket ID or document number. |
What is the impact? |
I want users to be able to find Ideas, by searching for a references/links to an external system's ticket ID, document number, etc by including specified URL fields as searchable text in the Ideas portal. |
Describe your idea |
I would imagine that it is a fairly common practice to a add custom field that holds a link via URL to another system with a ticket, record or document associated with an Idea record. Most of these URLs contain the primary key to that ticket, record or document as a query parameter. Allowing a custom Ideas URL type field to be configured as "Searchable" and then include that URL text in user searches initiated on the Portal would enable a user to find a Feature by its associated Jira Issue ID, or Zen ticket number, etc. |