Allow admins to control the frequency of the Ideas portal summary email
What is the challenge? Due to our planning and release cadence, Ideas do not change status very frequently. Customers receiving weekly emails in which there is not change in status are reminded that their ideas have not moved and end up less satis...
Alex Horan
about 1 year ago
in Ideas portal
1
Future consideration
Allow sales teams or customers to update all ideas from their organization
What is the challenge?
Customers submit ideas that are important to them, but need a broader context for the organization they belong to.
Sales leads and customer team leads want to be able to provide information about these ideas and their prio...
Bonnie Trei
4 months ago
in User management
0
Future consideration
What is the challenge?
Our account managers are unsure which ideas their individual customers can see in our customer facing ideas portal.
What is the impact?
When preparing for a customer call they cannot understand the ideas that a custo...
Alex Horan
23 days ago
in Ideas portal
0
Future consideration
Apply a default custom filter on an ideas portal home page
What is the challenge? I want portal users to only see a subset of ideas contained within a workspace. They also might be ideas submitted through another portal. What is the impact? I cannot focus portal users on the ideas I want their feedback on...
Terence Osmeña
5 months ago
in Ideas portal
1
Future consideration
What is the challenge?
our customers love the ability to track their ideas and their org's ideas via the idea lists in the portal. that said, our customers have no way to adding simple classifications/notes to the ideas (like "critical" "nice to...
Elizabeth Burkly
about 2 months ago
in Ideas portal
0
Future consideration
What is the challenge?
We would like to separate attributes on the Proxy Vote layout by user type using tabs. Some are for Customer Success Managers, some are for Customer Success Architects and some are for Product Managers.
What is the imp...
Roger Deane
3 months ago
in Voting
0
Future consideration
What is the challenge?
404 pages are not customizable and therefore do not fit in with the company's CD. It is not possible to include additional links on the page that could be helpful to the user.
What is the impact?
Users may be confuse...
Christian Bayer
about 1 month ago
in Branding
0
Future consideration
Who would benefit? Portal Administrators and Community What impact would it make? This would allow portal admins to ensure users are only able to vote once per idea rather than multiple times by registering more than one email address and/or corre...
David W
over 1 year ago
in User management
2
Future consideration
Add an Ideas Portal visibility setting that is for creator and voters
What is the challenge? When we archive ideas, we set the visibility to Creator so that the creator is able to see the results of his/her idea. However, if there were any votes on that item, it would be good for the voters to also see that idea and...
Guest
7 months ago
in Ideas portal
0
Future consideration
Private portal self-registration for users that are not employees
THis statement from your documentation is the issue: "Private ideas portal users Users can only register for a private portal if they use an email address that belongs to one of the domains included in the Employee portal setting." THere should be...
Christopher L
almost 5 years ago
in User management
3
Future consideration