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Ideas portal

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Create an idea on behalf of a user (while using the Zendesk integration)

It'd be really nice if it didn't create the idea as the Zendesk user and just have it show up as a vote from the person who submitted the ticket. Really it should show up as that person who created the idea instead of the analyst who has their Zen...
Jake Spirek about 9 years ago in Ideas portal 2 Already exists

Map Zendesk attributes to Aha Idea

Among other attributes tracked in Zendesk, client name is an important factor in understanding the impact of, and reporting on our response to enhancement requests. Without the ability to map these attributes from Zendesk, we will have to manually...
Guest about 9 years ago in Ideas portal 5 Already exists

Add a Watch feature to Idea Portal

As a Product Manager, I would like to "watch" an idea in an idea portal without having to commit either a vote or comment to it so that I can see how it's progressing and to be notified when other comment on it.
Tom Beck over 7 years ago in Ideas portal 0 Already exists

Include the idea comment in the email notification to the idea creator

Add the option to include the comment made by another user in the email notification to the idea creator. Currently there are only options to include the Commenter Name, Idea Reference, and Idea Name. Our users would like to eliminate the need to ...
Doug Shum over 3 years ago in Ideas portal 0 Already exists

Proxy Voting: ability to hide/un-hide fields

We would like to be able to hide and un-hide the Description and Contact fields on the epic level. A plus or minus sign that closes or expands the section would be perfect. In the new view, the rows are taller and columns wider, which requires mor...
Ginger Alford over 4 years ago in Ideas portal 2 Already exists

Option to remain anonymous when submitting an Idea

The current settings in 'Configure Portals' reads ‘allow portal users to be anonymous’ however I’ve since confirmed that there isn’t an option to allow customer's to select this option if preferred. The selection of this box in the configuration m...
Guest over 5 years ago in User management 2 Already exists

Restrict access to ideas portal to internal colleagues only

Who would benefit? Product Team What impact would it make? Enable better collaboration with internal colleagues How should it work? Current internal security policies man we can't use the portal as it would be open to anybody
Andrew O 11 months ago in Ideas portal 1 Already exists

Idea / request filter on domains not just portal users

I would like to be able to filter on the idea/request email domains associated to a portal user, rather than having to pick the individual names. If I use the idea voter domains I get a list of all domains, what I would like to see is the 'Idea/re...
Matt Pyke over 5 years ago in Voting 0 Already exists

admin response - change label

We want to change the name "admin response" to something more personal. Right now is sounds like a machine has answered. How do we change it ?
Henning Gjellesvik over 8 years ago in Ideas portal 1 Already exists

Make it easier to filter suggestions by company

I want to easily see all suggestions submitted by "Company B" - make this easier
Guest about 1 year ago in Ideas portal 0 Already exists