Ideas

Who would benefit? Customers with Salesforce integrations using Ideas Advanced currently can understand the revenue and value associated with each idea. This is typically used with prioritization, so adding this as an available automated scorecard...

What is the challenge? Support agents creating linked ideas from Zendesk tickets need to work more quickly. Drafting descriptive titles to ideas can be a slowdown. What is the impact? Ideas are created with titles from Zendesk tickets (whi...

Currently in the Idea Form there is no way to have a field where we have pre-defined values and new ones could be added. (predefined tags with new values would work as well, that's not available either.) Would really appreciate to have one such fi...

What is the challenge? Presently, unable to show present Ideas Status overview as cleanly as can do when visiting an Ideas Portal What is the impact? Loss of communication of ideas being worked and status Describe your idea Enable ability to inser...

In our use case, ideas are collected from internal stakeholder groups who we would like to group into organizations. But, this really only becomes useful for us if all members of that organization are notified of updates on ideas that are associat...

I would like to be able to have all panels on a dashboard to be able to provide ideas in the last 30 days, or last quarter, this week.

What is the challenge? A portal user can use a published report on the portal to analyse ideas. This is a visual report only and users may want to process the data or distribute the data to managers that are not portal users What is the impact? Tw...

Currently the Idea Portal default takes you automatically to the Trending tab. I'd like to have the ability to select either the Recent, Trending or Popular tabs as the default view for users.

Please have the names of ideas on the idea chart automatically adjust their location (with a leader line) so they do not overlap.

What is the challenge? It is technically possible to create themes at a workspace line level, either via moving a workspace-level theme to a line or navigating to the line while in the Theme details view and creating one there. What is th...