What is the challenge? Idea categories are commonly used as a trigger for an automation - for example, assign idea to a specific Aha! user based on the idea category. When you use the categories field in an automation, the hierarchy of categories ...
Max Robbins
6 months ago
in Ideas
0
Future consideration
Identify customer pain points from Zendesk tickets > use to schedule Discovery interviews
What is the challenge?
Companies use Zendesk to manage email communication with customers. It is really hard for PMs to index across all the tickets and pull out common pain points from customer tickets to ask questions and organize feedback tre...
Max Robbins
2 months ago
in Discovery / Ideas
0
Future consideration
Require completion of certain fields with promoted ideas
Epic, feature and initiative layouts allow you to require certain inputs when these records are created in the platform. But if they are promoted from an ideas, portal, individuals are able to bypass the completion of these 'required' fields.
Danielle A
almost 4 years ago
in Ideas
4
Future consideration
We have Improvement tickets in JIRA that we now (as new AHA users) want to migrate to ideas in JIRA. I have the JIRA integration created and would much prefer to import using the integration vs exporting tickets to CSV and then importing manually ...
Alex Horan
about 8 years ago
in Ideas
10
Future consideration
What is the challenge? I want to see the columns I need in the idea list and filter by certain ones without having to find the saved view someone else created to do that What is the impact? I have to navigate to the saved view, this wastes time. O...
Lisa Hamblin
11 months ago
in Ideas
3
Future consideration
Change text of "Copy Idea" to "Duplicate Idea" or something else
What is the challenge?
Some of our users think that "Copy idea" action refers to copying the link of the idea.
What is the impact?
They end up creating copies of ideas instead of copying the link that we then have to delete.
Describe y...
Guest
about 1 month ago
in Ideas
0
Future consideration
Allow teams to visualize idea theme record links within reporting
What is the challenge? Teams are usually able to visualize record relationships within reporting, with idea Themes the only options are the idea and workspace records. What is the impact? Teams are able to create relationships between themes and o...
Kristina Gass
6 months ago
in Ideas
0
Future consideration
What is the challenge? Today, AI is used to create themes based on ideas. Once that generates we would need to review ideas individually or move into a list report to explore further. It would be interesting if we could include a summary of the re...
Kristina Gass
about 1 year ago
in Ideas
0
Future consideration