Ideas

Our Sales and Support teams use HubSpot CRM for all of their daily operations. I would love to have the same two-way sync that is provided for Salesforce within HubSpot. Essentially, the ability to associate contacts to ideas within HubSpot

What is the challenge? We are using the Organisation data for maintaining information related to our customers, such as ideas etc. When we need to communicate with a customer regarding something such as an update that affects them, usually they ...

What is the challenge? Customizing layouts What is the impact? Portal forms not very clear for the user Describe your idea It would be very helpful to be able to add strings of text to the forms on the Portal. This could be an elem...

What is the challenge? Merged ideas inherit the primary idea status. What is the impact? This confuses PMs on which ideas they need to disposition and review. In addition, it impacts housekeeping in that many ideas are shown when in realit...

We need the ability to have one choice list field present a list of values that depend on a selection that was made in another choice list field in the same record. For example, I might have a choice list field in an idea that asks the idea submi...

What is the challenge? AI-powered theme analysis for ideas is very useful, but it's not easy today to understand themes for a particular organization or segment. What is the impact? CSMS, product teams, etc. need a data-driven understandin...

What is the challenge? I can currently create a calculated field in reports to show if an Idea was created by a customer or an employee but I have no way to identify that on the Idea page layout What is the impact? Prevents a PM from viewi...

I'd like to be able to customize the Status (currently a pie chart) and Ideas (currently a bar chart) in the Ideas overview to be more like a dashboard of my choosing - the pie chart gets unwieldy as we have larger counts of ideas in the combinati...

What is the challenge? When evaluating themes to determine which ones to prioritize, you might be considering several factors including idea votes, strategy alignment, and org revenue. While this information can be found on (or connected to) a t...

Who would benefit? Administrators and Product Managers What impact would it make? Reduce the number of automations for Administrators to maintain and manual steps for Product Managers How should it work? Add a configuration option to map Idea stat...