What is the challenge? 2 different support URLs have been shared with customers of an Aha! customer who wants to use Aha! Knowledge for their support content. They are unable to set up a redirect on their side to redirect traffic from one of their...
Jack Parr
about 1 month ago
in Knowledge base
0
Future consideration
Automatically update links to headings when heading name is changed
What is the challenge? When we update the text of a heading in Aha! Knowledge, any links to that heading on a page are not automatically updated with the new text, which breaks the link. e.g. This is a heading #this-is-a-heading When I change "Thi...
Jeremy Bruno
2 months ago
in Knowledge base
0
Future consideration
Add "Recently shipped" to Now, Next, Later roadmap
What is the challenge? I want to use the Now, Next, Later roadmap to publicize plans to my customers without sharing exact dates. In this roadmap view I want to also share what has shipped within a defined date range. What is the impact? To includ...
Bonnie Trei
4 months ago
in Roadmaps
1
Future consideration
Whiteboards: enforce "required fields" when converting Aha! Shapes to Aha! records
What is the challenge? It is great that Aha! Shapes can be converted into Aha! records. We require certain fields to be completed when a record is created as they are important to ensure the next steps in the workflow can move forward quickly. The...
Dale Potter
about 1 month ago
in Whiteboards
0
Future consideration
Adding a filter that can show cases that have changed the verification status from "to Verify" to "Ok" in a given timeframe.
What is the challenge? Pulling out cases that have gone trough verification. What is the impact? Not being able to view how many cases were verified in a certain timeframe. Describe your idea A From-To filter that will filter out cases that have c...
Lazar Petrovic
3 months ago
in Application
0
Already exists
What is the challenge? Can't easily select content in table. Using Ctrl + A selects the whole note instead of the content of the cell. When highlighting, the contents of a cell/s, the selection will disappear. Screen recording available but not ap...
Daniela Iancu
12 days ago
in Notes
0
Future consideration
What is the challenge? There is no easy way to document Risks and Issues in Aha What is the impact? We need to document these in separate areas that cause us to go outside of the Aha system, causing clunkiness and rework. Describe your idea Add a ...
Guest
12 days ago
in Dependencies
0
Already exists
When making changes to an Ideas Portal add a step that requires a 'SAVE' before the changes are implemented
What is the challenge? Once you open that window and make changes to the checked boxes for the Ideas portal, they are immediately implemented What is the impact? This would make changes to Ideas Portals 'idiot proof'. Describe your idea Requiring ...
Suzie McCarthy
12 days ago
in Ideas portal
2
Future consideration
What is the challenge? We have multiple types of work request that come in to our teams. The Brand new Ideas, the request for additional support, Test Data Requests, Test Support Request, Security Request Support, Estimate only request. These requ...
Penny Gerstner
12 days ago
in Ideas portal
0
Future consideration
Add the ability to move a proxy vote from one idea to another
What is the challenge? Users may attach proxy votes to ideas incorrectly due to an incomplete understanding of the issue. In the scenario where a user might add a proxy vote on behalf of a customer to an idea, but it turns out the customer request...