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allow email replies to an intake ticket to update that ticket instead of creating a new ticket

With the current configurations, when a user submits an intake ticket to digcharter.com and replies to the autogenerated email, a new ticket is created. This leads to confusion where we might be updating comments on 1 ticket but then realize later...
Guest almost 7 years ago in Ideas 1 Unlikely to implement

Don't display Workflow or Scorecard metrics that aren't being used by any products

Scorecards that are created, but not being used by any products have metrics. Those metrics show up in the Ideas and Features List views as data fields that can be added. This unnecessarily adds to the list of options. The same issue occurs with W...
Suzanne Vaughan over 10 years ago in Account settings 0 Will not implement

Add Release/Schedule Phase expandable grouping to Features Roadmap

I use the Project template and love the Features Roadmap - except that I cannot customize enough. Some of my projects have a lot of activities in the phases and when I do an Activities Roadmap, I would LOVE if it would arrange the Activities into ...
Jamie Lefkovics over 3 years ago in Roadmaps 0 Future consideration

multiple date ranges on initiative estimates

As an capacity plan user, I would like to be able to adjust advanced estimates for separate date ranges within a work item such as initiative so I can visualize resource movement across initiatives. Currently there is a single date range so all re...
Guest over 3 years ago in Capacity planning 0 Future consideration

Copy personas as a reviewer of higher level products, into a product that I am a contributor or product owner for

We want to use the upper levels to be our Hopper of personas that are managed by our design team. But we don't want users to be able to edit these unless they have Product Owner permission at that higher level. The idea is that when a product mana...
Guest almost 7 years ago in Application 0 Will not implement

API to get the allocated user count

We want to automate the user provisioning and make sure we don’t provision users beyond the allocated count. Hence we want to leverage API to get the allocated user count .
Guest almost 7 years ago in Features 0 Future consideration

Ability to Track Outgoing Emails

It'd be really great to be able to see all outgoing emails that are sent along with a delivery/viewed status. This would allow us to better support our customers by seeing/ensuring they receive our notifications and in allowing us to audit exactl...
Guest almost 7 years ago in Features 1 Unlikely to implement

Allow for easier adding of contacts when not adding from an idea

I wanted to invite a group of customers I work with on a project to an empathy session. Inviting them one at a time is a tedious process. Would like to be able to paste a list of email addresses into the invite list.
Guest over 3 years ago in Empathy sessions 0 Future consideration

Differentiate the time spent when a user was assigned a paid licence

I use the “Time spent” value from the users’ details report (CSV exported from the account settings tab) to evaluate paid licences in use and remove them from people that doesn’t use them enough. Being able to differenciate between the time for wh...
Aleksandra Marciniak over 3 years ago in Reports 0 Future consideration

Add a filter to Account Settings - Custom Fields by Used in Layout

User, needs to filter by 'Used in Layout' in the Account Settings for Custom Fields, to easily view fields used in specific layouts and more easily edit specific fields per layout, or to see or not see fields that are not in a layout. This would i...
Steve Podzamsky over 3 years ago in Account settings 0 Future consideration