allow email replies to an intake ticket to update that ticket instead of creating a new ticket
With the current configurations, when a user submits an intake ticket to digcharter.com and replies to the autogenerated email, a new ticket is created. This leads to confusion where we might be updating comments on 1 ticket but then realize later...
Guest
almost 7 years ago
in Ideas
1
Unlikely to implement
Don't display Workflow or Scorecard metrics that aren't being used by any products
Scorecards that are created, but not being used by any products have metrics. Those metrics show up in the Ideas and Features List views as data fields that can be added. This unnecessarily adds to the list of options. The same issue occurs with W...
Suzanne Vaughan
over 10 years ago
in Account settings
0
Will not implement
Add Release/Schedule Phase expandable grouping to Features Roadmap
I use the Project template and love the Features Roadmap - except that I cannot customize enough. Some of my projects have a lot of activities in the phases and when I do an Activities Roadmap, I would LOVE if it would arrange the Activities into ...
Jamie Lefkovics
over 3 years ago
in Roadmaps
0
Future consideration
As an capacity plan user, I would like to be able to adjust advanced estimates for separate date ranges within a work item such as initiative so I can visualize resource movement across initiatives. Currently there is a single date range so all re...
Copy personas as a reviewer of higher level products, into a product that I am a contributor or product owner for
We want to use the upper levels to be our Hopper of personas that are managed by our design team. But we don't want users to be able to edit these unless they have Product Owner permission at that higher level. The idea is that when a product mana...
Guest
almost 7 years ago
in Application
0
Will not implement
We want to automate the user provisioning and make sure we don’t provision users beyond the allocated count.
Hence we want to leverage API to get the allocated user count .
Guest
almost 7 years ago
in Features
0
Future consideration
It'd be really great to be able to see all outgoing emails that are sent along with a delivery/viewed status.
This would allow us to better support our customers by seeing/ensuring they receive our notifications and in allowing us to audit exactl...
Guest
almost 7 years ago
in Features
1
Unlikely to implement
Allow for easier adding of contacts when not adding from an idea
I wanted to invite a group of customers I work with on a project to an empathy session. Inviting them one at a time is a tedious process. Would like to be able to paste a list of email addresses into the invite list.
Guest
over 3 years ago
in Empathy sessions
0
Future consideration
Differentiate the time spent when a user was assigned a paid licence
I use the “Time spent” value from the users’ details report (CSV exported from the account settings tab) to evaluate paid licences in use and remove them from people that doesn’t use them enough. Being able to differenciate between the time for wh...
Aleksandra Marciniak
over 3 years ago
in Reports
0
Future consideration
Add a filter to Account Settings - Custom Fields by Used in Layout
User, needs to filter by 'Used in Layout' in the Account Settings for Custom Fields, to easily view fields used in specific layouts and more easily edit specific fields per layout, or to see or not see fields that are not in a layout. This would i...
Steve Podzamsky
over 3 years ago
in Account settings
0
Future consideration