Set up multiple authentication methods to access the same knowledge base
What is the challenge? Currently it is possible to configure (SSO) for KB's but only one SSO, which makes it difficult to share a KB with multiple internal or external groups. What is the impact? This is confusing our internal users and a potentia...
Simone Bilton
about 2 months ago
in Knowledge base
0
Likely to implement
User permissions: prevent users from deleting records
We occasionally have situations where data is deleted and then we realize it needs to be recovered. If we notice this within 7 days we can restore the records from the recycle bin, but we would prefer to disable the ability to delete records for s...
Dale Potter
almost 2 years ago
in Account settings
3
Future consideration
301 Redirect feature to maintain a single link for time-sensitive documents like release notes
What is the challenge? Currently we'll have to change the links on the home page and create or manually redirect new links for our product/support teams to share release notes documents. This is especially problematic for teams that release freque...
Jeremy Bruno
4 months ago
in Knowledge base
0
Future consideration
CSV import - cannot deselect/clear a field once it has been selected for a row
What is the challenge? When doing a CSV import. you select the Aha! field each column corresponds to. Once a field is selected for a column, you cannot clear the field so it is no longer mapped to an Aha! field. What is the impact? Currently I hav...
Max Robbins
about 2 months ago
in Application
0
Future consideration
Option to sync layout between idea portal and idea record
What is the challenge? Often when I am creating an ideas portal, I want the ideas form I set up in the portal to have the same fields show up automatically in the idea record. However, I currently need to also customize the idea record's layout in...
Max Robbins
4 months ago
in Ideas portal
1
Future consideration
What is the challenge? In the Epic detail view, I see all the related Features. I am not able to rearrange the order of these. (However, I AM able to rearrange the order of Requirements on a Feature). What is the impact? I don't have a way of sett...
Guest
about 2 months ago
in Epic
0
Future consideration
What is the challenge? As an Idea portal admin, I am constantly getting notifications where I need to track or address the activity. I use the "My Work" area to view recent changes made. While we do have some reports built that can spot check some...
Lindsay Lawler
about 2 months ago
in My work
1
Future consideration
What is the challenge? When I try to copy/paste a Whiteboard flowchart into another app, I get a lot of code What is the impact? I will have to recreate my flowchart in another app Describe your idea Make copy/paste work in Whiteboard
Daniela Iancu
about 1 month ago
in Whiteboards
2
Future consideration
Allow filtering to apply to a subset of data within a pivot
What is the challenge? Because of the relational nature of reporting in Aha!, filters applied for child records of the primary record will impact the primary record data points included in my report. It would be great to be able to apply filters s...
Ashley Tierney
about 1 month ago
in Reports
0
Future consideration
Allow all approvers to respond to a to-do regardless if someone already "rejects"
What is the challenge? When a to-do is assigned to multiple approvers, if the first approver rejects the to-do, the remaining approvers are unable to respond to the to-do. What is the impact? The remaining approvers do not have the option to provi...
Dominique Tjondro
about 2 months ago
in To-dos
0
Future consideration